PCS Mobile Solutions
  • 12-Mar-2018 to 19-Jul-2018 (EST)
  • MI, USA
  • Base + Commission
  • Full Time

Medical, Dental, Vision, Aflac, PTO, and more!!


POSITION PURPOSE:
As District Manager, you'll own the sales and operations of five to ten Sprint Preferred Retail locations, keeping close tabs on each one's ability to deliver an exceptional customer experience. From recruiting and staffing to driving daily sales performance, you'll assess each location's overall performance to identify areas of improvement and respond quickly. And, with the same razor-sharp focus, you'll celebrate successes to reinforce your team's effor and accomplishments. During your location visits, you'll put your assessment skills to work, monitoring everything from sales behaviors to product knowledge. Your keen eye will help you identify issues, devise action plans, and seek opportunities to refine and grow our business.  As you cultivate working relationships with your Retail Director, other District Managers, and our corporate team, you'll gather the tools to build success across your market, tracking overall market performance and creating effective action plans to meet organizational goals.

PRIMARY RESPONSIBILITIES:

  • Every aspect of the successful operation of 5 to 10 Sprint Preferred Retail locations.
  • Positively contributes to a fun and friendly work environment for our customers and employees.
  • Leads by example.
  • Consistently meets or exceeds sales and customer service expectations in each location.
  • Consistently meets or exceeds operational standards minimizing or eliminating losses to the company in each location.
  • Creates a maniacal focus on sales and sales generating activities every day in each location.
  • Conducts a minimum of 4 highly effective store visits per location per month, including visits in the evening and on weekends, and provides detailed recaps of each visit to store Manager/ASM and company leadership.
  • Actively manages and is responsible for the recruiting and staffing for all positions in their market.
  • Conducts monthly 1 on 1s with Store Managers and ASMs to review store performance and create action plans for improvement.
  • Conducts regular conference calls, trainings, and meetings to foster knowledge and best practice sharing.
  • Maintains and consistently communicates store performance metrics recognizing top performances.
  • Communicates effectively and professionally via phone and email with customers, partners, and co-workers.
  • Upholds and partners with HR to enforce all company and Sprint policies and procedures.
  • Conducts a monthly New Hire Sales Training that effectively delivers the defined PCSMS Sales Behaviors.
  • Collaborate with internal and external partners to plan and execute local events and promotions         consistent with PCSMS and Sprint marketing initiatives and branding.
  • Ensures all store personnel are trained on and are following all policies and procedures.
  • Resolves customer issues.
  • Delivers a clean, organized, and fully operational retail experience for all customers and employees.
  • Meets all Sprint compliance and merchandizing requirements in all locations at all times.
  • Proactively reviews reporting to identify potential risks and takes appropriate action.
  • Maintains a positive effective relationship with co-workers, vendors and partners.
  • Works nights and weekends.
  • Travels as necessary.
  • Other duties as assigned.

REQUIREMENTS:

  • Education Required: HS Diploma, BA or BS preferred in a related field or equivalent experience.
  • Five or more year's successful sales experience with 2+ years wireless retail store manager experience. Sprint sales management experience preferred but not required.
  • 1+ year retail multi-unit store responsibility.
  • Demonstrated successful development and promotion of sales consultants to store managers.
  • Demonstrated high ethical and moral behavior, unquestionable integrity and character.
  • Demonstrated success directing training and development activities of a sales team.
  • Demonstrated success in staffing stores with high quality, high potential candidates.
  • Experience utilizing a behavioral based selection processes for store level staffing.
  • Demonstrated success managing store based marketing initiatives.
  • Experience with consistent delivery of merchandising and store sales promotions.
  • Effective Communication Skills.
  • Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.).
  • Excellent knowledge of all aspects of store operations to facilitate training of team members.
  • Mature professional with a good balance of risk taking and judgment, confidence and assertiveness, open-minded and flexible - who demonstrates a "take charge" spirit.
  • Ability to work 50+ hours per week, including evenings, weekends and/or holidays.
  • Valid Driver's License & Proof of Liability Insurance

WHAT WE OFFER: As a District Manager at PCS Mobile Solutions, you will be working for an established and growing organization that prides itself on providing its employees with a fun and competitive environment that encourages personal initiative and professional growth.  We will provide you with paid training as well as a lucrative compensation and benefits package.  Your hard work and professional dedication will be recognized!

As a District Manager, you will receive:

  • A competitive base salary PLUS monthly commissions!
  • Medical/Dental/Vision
  • Discounts on products and wireless phone service
  • Monthly car allowance

ABOUT PCS MOBILE SOLUTIONS:
PCS Mobile Solutions is proud to be one of the fastest growing Sprint Preferred retailers in the country!!!! The company was founded in 2006 and has since grown to over 70+ locations in seven states and will continue to grow.

PCS Mobile Solutions
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